Return Policy

Returns

Our policy lasts 14 days. If 14 days have gone by since your item was delivered, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Non-returnable items:
-Gift cards

-Accessories (Earrings, hats, keychains, etc.)

-Bralettes


To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed as store credit only. The store credit will be sent to your provided email, within 5 business days.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. This includes Black Friday and Cyber Monday sales.

Exchanges (if applicable)

We only replace items if they are defective, damaged, or the wrong size. If you need to exchange it for the same item, send us an email at gracefullygorgeousgals@gmail.com.

Shipping

To return your product, you should mail your product to: 

Kailyn Simmons
PO Box 2611
Keller, TX 76244

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.